Although customers around the world, especially those living in regional countries such as Singapore, Malaysia, Indonesia, Thailand and China, often choose to buy insurance online, Vietnamese people are used to meeting with insurance agents personally to get advice on products that best suit their needs.[…]

Although customers around the world, especially those living in regional countries such as Singapore, Malaysia, Indonesia, Thailand and China, often choose to buy insurance online, Vietnamese people are used to meeting with insurance agents personally to get advice on products that best suit their needs. However, experts in the insurance industry say that fueled by the rapid development of the Internet and e-commerce, taking out insurance online will certainly become an inevitable trend in the next few years. Only with an Internet-connected smartphone, customers will find information and buy insurance easily.

One of the benefits of taking out online insurance is that customers can have access to transparent and clear information sources. They can actively look up information about insurance products online anywhere and anytime. Moreover, the main advantage of online insurance is that customers have many options to pay premiums, especially through a variety of modern channels such as internet banking, mobile banking, electronic wallets, scratch cards, payment gateways integrated with banks and domestic and international card services.

Furthermore, the premium applicable to online insurance products is more competitive than that charged on normal insurance products because insurers do not have to pay high commissions to their agents and they can lower operating expenses as this is a compact and paperless business system. Customers receive electronic insurance certificates and only need to save the serial number of their insurance certificates so that they can check information or make claims easily upon the occurrence of insured events.

With its commitment to provide the community with practical insurance products and standard service quality through its nationwide sales and customer service system, Post and Telecommunication Joint Stock Insurance Corporation (PTI) joins hands with Viettel Group to offer Bao An Khang – a Hospital Cash Plan. Customers from all over the country may participate in this plan on mobile phones with a daily premium of VND1,200

POST AND TELECOMMUNICATION JOINT STOCK INSURANCE CORPORATION – PTI